Privacy Policy

Effective Date: June 16, 2026
Last Updated: June 16, 2026

This Privacy Policy explains how Shasta Sound (“Shasta Sound,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or interact with https://shastasound.com (the “Site”), contact us, request a quote, or book services.

Because Shasta Sound is located in California, this policy includes disclosures intended to align with California privacy requirements (including the CCPA/CPRA).

1) Business Contact

For questions or requests related to privacy, contact us at:

2) Information We Collect

We may collect the following categories of information:


A) Information you provide directly

  • Identifiers and contact info: name, email address, phone number
  • Event/service details: event date, venue/location, type of event, services requested, and other details you share
  • Communications: messages you send to us through forms, email, text, or phone

B) Information collected automatically when you use the Site

Even if we do not use analytics or advertising pixels, our Site and hosting providers may automatically collect basic technical data such as:

  • Device and usage data: IP address, browser type, device type, operating system, pages accessed, dates/times of visits, and referring/exit pages
  • Approximate location: general location inferred from IP address (e.g., city/region)

C) Cookies and similar technologies

The Site and the services that run it may use cookies or similar technologies that are necessary for:

  • basic site functionality,
  • security, and
  • remembering preferences (where enabled).

We do not knowingly use cookies/pixels for targeted advertising or cross-site behavioral tracking.

You can control cookies through your browser settings and delete existing cookies.

3) How We Use Personal Information

We use personal information to:

  • Provide and manage services: respond to inquiries, provide quotes, schedule and deliver event services
  • Communicate with you: confirmations, updates, and customer service responses
  • Operate and protect the Site: troubleshoot, maintain functionality, prevent abuse, and improve reliability
  • Legal compliance: comply with applicable laws and enforce agreements

4) How We Disclose Personal Information

We do not sell personal information.

We may disclose personal information in limited circumstances:


A) Service providers (vendors)

We may share information with vendors that help us operate our business and website, such as:

  • Website platform/provider: Duda and related hosting/site operations tools
  • Email and communications tools (if used to communicate with you)
  • Payment processors (if used)
  • Scheduling/CRM/invoicing tools (if used)

These vendors are authorized to use personal information only as needed to provide services to us.


B) Legal and safety

We may disclose information to comply with law, respond to lawful requests, enforce agreements, or protect rights, safety, and property.


C) Business transfers

If Shasta Sound is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

5) Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide services and maintain business records,
  • comply with legal/tax obligations,
  • resolve disputes, and
  • enforce agreements.

Retention periods vary depending on the type of information and why it is collected.

6) Your Choices

A) Marketing communications

If you receive promotional emails from us, you can opt out by contacting roman@shastasound.com.


B) Cookies

You can control cookies through your browser settings and delete existing cookies. Some features may not function properly if cookies are disabled.

7) California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have rights under the CCPA/CPRA, including:

  • Right to Know/Access: request information about the categories and specific pieces of personal information we collected, used, or disclosed
  • Right to Delete: request deletion of certain personal information (subject to legal exceptions)
  • Right to Correct: request correction of inaccurate personal information
  • Right to Opt Out of Sale/Sharing: opt out of certain “sale” or “sharing” of personal information as defined by California law
  • Right to Non-Discrimination: we will not discriminate against you for exercising your privacy rights

Categories of personal information we may collect (examples)

  • Identifiers: name, email, phone number, IP address
  • Internet/network activity: basic log data about interactions with the Site
  • Commercial information: inquiry and booking-related details
  • Approximate geolocation: inferred from IP address

Purposes for collection/use

As described in Section 3.


Submitting a California privacy request

Email roman@shastasound.com with the subject line: “California Privacy Request” and include:

  • your name,
  • the best way to contact you, and
  • what you are requesting (access/know, delete, correct, opt-out, or correct).

We may need to verify your identity before completing your request.

8) “Do Not Sell or Share My Personal Information”

Shasta Sound does not sell your personal information, and we do not knowingly share personal information for cross-context behavioral advertising (as those terms are defined under California law).

If you have questions or would like to submit an opt-out request anyway, contact us at roman@shastasound.com with the subject line: “Do Not Sell/Share.”

9) Sensitive Personal Information

We do not intentionally collect or use “sensitive personal information” to infer characteristics about you. If you voluntarily include sensitive information in a message to us, we will use it only to respond and provide services.

10) Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

11) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, as reflected by the “Last Updated” date.

13) Contact Us

If you have questions about this Privacy Policy or want to make a privacy request: